Metropolitan France
Chrono 13 : Next-day delivery before 1pm (if ordered before 3pm). Track your delivery via your customer account.
Chrono Relais 13 : Next-day delivery by 1pm to the pickup point of your choice (if ordered before 3pm). Track your delivery via your customer account.
Unfortunately we are unable to deliver to French overseas territories (DOM-TOM).
Germany, Belgium, Luxembourg, Netherlands
Chrono Classic C1 hors îles : Delivery in 3 to 5 business days, Monday to Friday from 8am to 6pm.
Unfortunately we are unable to deliver outside continental Europe.
Austria, Denmark, Spain, Finland, Greece, Ireland, Italy, Portugal, Sweden
Chrono Classic C2 hors îles : Delivery in 3 to 5 business days, Monday to Friday from 8am to 6pm.
Unfortunately we are unable to deliver outside continental Europe.
Switzerland, Norway
Chrono Classic C2 hors îles : Delivery in 3 to 5 business days, Monday to Friday from 8am to 6pm.
Unfortunately we are unable to deliver outside continental Europe.
United States
Chrono Express Z4 hors îles : Delivery in 3 to 5 business days, Monday to Friday from 8am to 6pm.
United Kingdom
Chrono Classic C4 hors îles : Delivery in 3 to 5 business days, Monday to Friday from 8am to 6pm.
Additional shipping information
Shipping
Your order is shipped within 24 to 72 business hours after full payment is received and approved by our verification service (orders are processed immediately).
Delivery times and conditions
Delivery times start from receipt of the email confirming your order has shipped.
Secure transport
Bottles are shipped in boxes approved by carriers to ensure safe delivery. All our parcels are delivered against signature.
Not home when the courier arrives?
A delivery notice will be left in your mailbox so you can either arrange a new delivery time or collect your order from the nearest pickup point or post office. Your order will be held for 14 days at the post office and 8 days at a pickup point. Please note: once a parcel has been dropped off at a post office or pickup point, it can no longer be delivered.
Is your order late?
Feel free to contact us via our contact form.
Sending a gift?
We take care of everything! You can choose a new delivery address either in the “Address” section of your customer account, or directly when finalizing your order. You can track your gift's delivery directly from your customer account when shipped via Chronopost.
In case of an issue
It is the recipient's responsibility to check the contents of the parcel in the presence of the courier and to report any issue on the delivery slip next to their signature. The recipient has 2 days to submit a compensation request to our customer service. No claim can be considered if specific reservations were not made in the courier's presence.
Our delivery times are given as an indication and may vary depending on the season.