Nadine Ferrand Pouilly Fuissé Domaine Nadine Ferrand

PRIVACY AND DATA PROTECTION POLICY

The company EARL NADINE FERRAND attaches great importance to protecting the privacy and personal data of users of its website https://www.ferrand-pouilly-fuisse.com/.

This policy aims to clearly and transparently inform users about how their data is collected, stored, used, and protected, in accordance with the General Data Protection Regulation (GDPR) and the French "Informatique et Libertés" law.

1. DATA CONTROLLER

Personal data collected on this site
is processed by:

  • EARL NADINE FERRAND, 51 Chemin du Voisinet, 71850 Charnay-lès-Mâcon.
  • Contact: contact@domaineferrand.fr

2. DATA COLLECTED AND TIME OF COLLECTION

The Estate collects data when the user performs the following actions on the site:

  • When ordering wine or products: Last name, first name, shipping and billing address, email address, phone number, payment data (securely processed by our service provider).
  • When booking a tasting or workshop: Last name, first name, email address, phone number, number of participants, chosen date and time.
  • When filling out a contact form: Name, email address, message content.
  • When browsing the site (Cookies): Browsing data, IP address, browser type via analysis tools (e.g., Google Analytics).

3. PURPOSES AND LEGAL BASES OF PROCESSING

The processing of personal data is based on strict legal grounds:

  • Contract performance: The processing of your data is mandatory to manage and ship your wine orders, validate your tasting reservations, and send you corresponding confirmations.
  • Legitimate interest: Responding to your inquiries via the contact form, ensuring website security, and analyzing visitor statistics to improve our services.
  • Your consent: If you choose to subscribe to our newsletter to keep up with estate news or new vintages. You can withdraw your consent at any time.

4. DATA RETENTION PERIOD

Data is retained only for the period necessary for the purposes for which it was collected:

  • Customer data (orders and invoices): Retained for the duration of the commercial relationship, then archived for 10 years in accordance with French accounting and tax obligations.
  • Contact requests: Retained for the time necessary to process your request, up to 12 months after the last exchange.
  • Newsletters / Commercial prospecting: Retained as long as the user does not unsubscribe (an unsubscribe link is present at the bottom of each email).
  • Cookies and browsing data: Maximum lifespan of 13 months.

5. DATA RECIPIENTS

The collected data is intended for the exclusive use of EARL NADINE FERRAND. It is under no circumstances sold, rented, or transferred to third parties for commercial purposes.

However, for the proper functioning of the site, it may be securely transmitted to our technical service providers (subcontractors):

  • Shipping companies (La Poste, wine carriers) to deliver your packages.
  • Our banking institution or secure payment platform.
  • Our website host.

These service providers are all subject to GDPR obligations and guarantee the confidentiality of your data.

6. DATA SECURITY

The website https://www.ferrand-pouilly-fuisse.com/ has an SSL security certificate (HTTPS protocol) guaranteeing the encryption of information exchanged between your browser and our website. EARL NADINE FERRAND implements all logical and organizational security measures to protect your data against unauthorized access, loss, or alteration.

7. YOUR RIGHTS UNDER GDPR

In accordance with regulations, you have the following rights regarding your personal data:

  • Right of access: Obtain confirmation that your data is being processed and receive a copy of it.
  • Right to rectification: Request the correction of inaccurate or incomplete data.
  • Right to erasure ("right to be forgotten"): Request the deletion of your data (excluding legal retention obligations such as invoices).
  • Right to restriction of processing: Temporarily suspend the use of some of your data.
  • Right to object: Object at any time to receiving news emails from the estate.

To exercise your rights, simply contact us by email at ferrand.nadine@wanadoo.fr or by mail to the estate's address.

8. COOKIE MANAGEMENT

During your first visit to the site, an information banner will inform you about the presence of cookies and allow you to accept, refuse, or customize them. You can change your cookie preferences at any time directly from your web browser settings.